Bilby quietly handles the admin your front desk never gets time for — recalling overdue patients, filling cancellations from your waitlist, chasing intake forms — and hands your practice manager a summary with breakfast.
Not a medical device No diagnosis, no clinical advice — just the paperwork, done.
of a clinician's day goes to administration instead of patients.
typical no-show reduction reported with automated recalls and reminders.
of staff time reclaimed per practitioner, per week, in practices using admin AI.
Your staff set the rules and approve every message template. Bilby does the legwork and shows its working.
Finds patients due for reviews, check-ups or care-plan visits in your booking system, then sends polite, clinic-approved SMS and email until they book or opt out.
You get → revenue you'd already earned, recovered
The moment someone cancels, the slot is offered to matched waitlisted patients in order. First yes wins; the diary updates itself.
You get → empty chairs turned into billed appointments
Sends new-patient forms, collects referrals and fund details, and politely chases the missing pieces — so first appointments start on time, not with a clipboard.
You get → ten minutes back on every new patient
Every morning at 6:30: what was recalled, refilled and confirmed overnight, what needs a human decision today, and what it was worth in dollars.
You get → a practice manager who starts the day ahead
We're onboarding a small group of Brisbane allied health clinics as founding pilots. Their words about the software will appear here — never an invented quote, and never a clinical claim.
Real pilot quotes land here · software experience only · gathered, not written
Patients move away, drift off, or finish their care plan — and most clinics rely on GP referrals and word of mouth to replace them. Bilby Growth gives you a marketing department for the price of a phone bill: a consultant that reads your numbers, and an agent that runs the campaigns.
Upload your patient database once. Every Monday you get a plan built from your own numbers, not generic marketing advice:
Approve a play and the agent deploys it, watches the replies, and tweaks the message live based on what's converting:
The TGA regulates software that diagnoses, monitors or treats. Bilby does none of that — and is built so it can't. We automate the administrative work you'd delegate to a trained receptionist: recalls, scheduling, forms and reports. Clinical judgement stays with your clinicians, always.
Aligned to TGA excluded-software guidance (clinical workflow & communications, Mar 2026) · Australian Privacy Principles · All data hosted onshore in Australia
Flat monthly price per location. No per-message fees. No lock-in. Cancel anytime.
Bring last month's appointment book to a 20-minute call. We'll show you, line by line, the overdue patients and empty slots Bilby would have recovered — and what they were worth.
Thanks — your email is ready to send from your mail app. Hit send and we'll be in touch within one business day. Prefer to talk now? Email hello@bilbyhealth.au.